JurisdictionLicenseState regulator
ArizonaUnchained Trading, LLC Money Transmitter
License # MT-1041292
Department of Financial Institutions
Telephone: 1-602-364-3100
ArkansasUnchained Trading, LLC
Money Transmitter License # 129209
Securities Department
Telephone: 1-800-981-4429
CaliforniaUnchained Capital, Inc.
Financing Law License 60DBO-78867
Department of Financial Protection and Innovation
Telephone: 1-866-275-2677
DelawareUnchained Trading, LLC
Check Seller, Money Transmitter
License # 037735
Office of the State Bank Commissioner
Telephone: 1-302-739-4235
FloridaUnchained Trading, LLC
Money Services Business Part II: Money Transmitter
License # FT230000395
Florida Office of Financial Regulation
Telephone: 1-850-487-9687
GeorgiaUnchained Trading, LLC Seller of Payment Instruments
License # 2273761
Department of Banking and Finance
Telephone: 1-770-986-1633
Toll Free: 1-888-986-1633
IllinoisUnchained Trading, LLC
Money Transmitter
License # MT.0000440
Department of Financial and Professional Regulation
Telephone: 1-888-473-4858
IowaUnchained Trading, LLC
Money Services
License # 2022-0079
Division of Banking
Telephone: 1-512-281-4014
KansasUnchained Trading, LLC
Money Transmitter
License # MT.0000225
Office of the State Bank Commissioner
Telephone: 1-785-380-3939
MarylandUnchained Trading, LLC
Money Transmitter
License # 22273761
Office of the Commissioner of Financial Regulation
Telephone: 1-888-784-0136
MinnesotaUnchained Trading, LLC
Money Transmitter License # MN-MT-2273761
Department of Commerce
Telephone: 1-651-539-1500
MississippiUnchained Trading, LLC
Money Transmitter
License # 22273761
Department of Banking and Consumer Finance
Telephone: 1-601-321-6901
NebraskaUnchained Trading, LLC,
Money Transmitter # 22273761
Department of Banking and Finance
Telephone: 1-402-471-2171
Complaints: 1-877-471-3445
New HampshireUnchained Trading, LLC
Money Transmitter
License # 24988-MT
Banking Department
Telephone: 1-603-271-3561
OregonUnchained Trading, LLC
Money Transmitter License # 22273761
Department of Consumer and Business Services
Telephone: 1-503-378-4140
Complaints: 1-888-877-4894
Rhode IslandUnchained Trading, LLC
Currency Transmitter # 20224462CT
Department of Business Regulation
Telephone: 1-401-462-9500
Complaints: 1-401-462-9503
South DakotaUnchained Trading, LLC
Money Transmitter
License # 2273761.MT
Division of Banking
Telephone: 1-605-773-3421
WashingtonUnchained Trading, LLC Money Transmitter
License # 550-MT-145597
Department of Financial Institutions
Telephone: 1-360-902-8700
Complaints: 1-360-902-8703

*Disclosure language below
West VirginiaUnchained Trading, LLC
Money Transmission
License # WVMT-2273761
Division of Financial Institutions
Telephone: 1-304-558-2294

Consumer disclosures

If you have a complaint, we encourage you to first contact us at hello@unchained.com or 844-486-2424 (toll free) before contacting the relevant regulator.

FloridaIf you have a question or complaint, please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or hello@unchained.com.

Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Unchained Trading, LLC at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (850) 487-9687 (toll free).
IllinoisIllinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about Unchained Trading, LLC at (888) 473-4858 (toll free).
MarylandMaryland Commissioner of Financial Regulation

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Unchained Trading, LLC, NMLS ID # 2273761 at:

Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
Attention: Consumer Services Unit
Toll Free at (888) 784-0136
Consumer Complaint Form
MinnesotaFor assistance, please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), hello@unchained.com.

Always be on the lookout for fraud. Please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662 Austin, TX 78767, +1 (844) 486-2424, hello@unchained.com to report fraud or suspected fraud.
WashingtonIf you have a complaint, first contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or hello@unchained.com.

If you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:

Department of Financial Institutions
Division of Consumer Services
P.O. Box 41200
Olympia, Washington 98504-1200
Online: File Complaint
Mail or fax: Download Complaint
Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334)
TDD: (360) 664-8126
Fax: (360) 596-3868
Email: CSEnforceComplaints@dfi.wa.gov