The following are licenses held by Unchained Capital, Inc. (NMLS ID 1900773) and Unchained Trading, LLC (NMLS ID 2273761). Some affiliates and subsidiaries of Unchained Capital, Inc. may not be regulated in any capacity.
| Jurisdiction | License | State regulator |
|---|---|---|
| Alaska | Unchained Trading, LLC Money Transmitter License # AKMT-016510 | Department of Commerce, Community, and Economic Development Telephone: 1-907-269-8140 Toll-Free 1-888-925-2521 |
| Arizona | Unchained Trading, LLC Money Transmitter License # MT-1041292 | Department of Financial Institutions Telephone: 1-602-364-3100 |
| Arkansas | Unchained Trading, LLC Money Transmitter License # 129209 | Securities Department Telephone: 1-800-981-4429 |
| California | Unchained Capital, Inc. Financing Law License # 60DBO-78867 | Department of Financial Protection and Innovation Telephone: 1-866-275-2677 |
| Connecticut | Unchained Trading, LLC Money Transmitter License # MT-2273761 | Department of Banking Telephone: 1-860-240-8170 Complaints: 1-800-831-7225 |
| Delaware | Unchained Trading, LLC Check Seller, Money Transmitter License # 037735 | Office of the State Bank Commissioner Telephone: 1-302-739-4235 |
| District of Columbia | Unchained Trading, LLC Money Transmitter License # MT-2273761 | Securities and Banking Bureau Telephone: 1-202-727-8000 |
| Florida | Unchained Trading, LLC Money Services Business Part II: Money Transmitter License # FT230000395 | Florida Office of Financial Regulation Telephone: 1-850-487-9687 |
| Georgia | Unchained Trading, LLC Seller of Payment Instruments License # 2273761 | Department of Banking and Finance Telephone: 1-770-986-1633 Toll Free: 1-888-986-1633 |
| Idaho | Unchained Trading, LLC Money Transmitter License # MTL-332 | Department of Finance Telephone: 1-208-332-8000 Toll Free: 1-888-346-3378 |
| Illinois | Unchained Trading, LLC Money Transmitter License # MT.0000440 | Department of Financial and Professional Regulation Telephone: 1-888-473-4858 |
| Iowa | Unchained Trading, LLC Money Services License # 2022-0079 | Division of Banking Telephone: 1-512-281-4014 |
| Kansas | Unchained Trading, LLC Money Transmitter License # MT.0000225 | Office of the State Bank Commissioner Telephone: 1-785-380-3939 |
| Kentucky | Unchained Trading, LLC Money Transmitter License # SC786119 | Department of Financial Institutions Telephone: 1-502-573-3390 Complaints: 1-800-223-2579 |
| Maine | Unchained Trading, LLC Money Transmitter License # 2273761 | Bureau of Consumer Credit Protection Telephone: 1-207-624-8527 Complaints: 1-800-332-8529 |
| Maryland | Unchained Trading, LLC Money Transmitter License # 2273761 | Office of the Commissioner of Financial Regulation Telephone: 1-888-784-0136 |
| Minnesota | Unchained Trading, LLC Money Transmitter License # MN-MT-2273761 | Department of Commerce Telephone: 1-651-539-1500 |
| Mississippi | Unchained Trading, LLC Money Transmitter License # 22273761 | Department of Banking and Consumer Finance Telephone: 1-601-321-6901 |
| Nebraska | Unchained Trading, LLC, Money Transmitter License # 2273761 | Department of Banking and Finance Telephone: 1-402-471-2171 Complaints: 1-877-471-3445 |
| New Hampshire | Unchained Trading, LLC Money Transmitter License # 24988-MT | Banking Department Telephone: 1-603-271-3561 |
| New Mexico | Unchained Trading, LLC Money Transmission License # 2273761 | Financial Institutions Division Telephone: 1-505-222-9820 Complaints: 1-505-476-4500 |
| Ohio | Unchained Trading, LLC Money Transmission License # OHMT 234 | Division of Financial Institutions Telephone: 1-614-466-3636 Complaints: 1-866-278-0003 |
| Oregon | Unchained Trading, LLC Money Transmitter License # 2273761 | Department of Consumer and Business Services Telephone: 1-503-378-4140 Complaints: 1-888-877-4894 |
| Puerto Rico | Unchained Trading, LLC Money Transmitter License # TM-151 | Oficina del Comisionado de Instituciones Financieras Telephone: 1-787-723-8445 Complaints: 1-800-981-7711 |
| Rhode Island | Unchained Trading, LLC Currency Transmitter License # 20224462CT | Department of Business Regulation Telephone: 1-401-462-9500 Complaints: 1-401-462-9503 |
| South Carolina | Unchained Trading, LLC Money Transmitter License # 2273761 | South Carolina Attorney General Office Telephone: 1-803-734-1221 Complaints: 1-803-734-4200 |
| South Dakota | Unchained Trading, LLC Money Transmitter License # 2273761.MT | Division of Banking Telephone: 1-605-773-3421 |
| Washington | Unchained Trading, LLC Money Transmitter License # 550-MT-145597 | Department of Financial Institutions Telephone: 1-360-902-8700 Complaints: 1-360-902-8703 |
| West Virginia | Unchained Trading, LLC Money Transmission License # WVMT-2273761 | Division of Financial Institutions Telephone: 1-304-558-2294 |
If you have a complaint, we encourage you to first contact us at hello@unchained.com or 844-486-2424 (toll free) before contacting the relevant regulator.
| Alaska | Please note that this license does not cover the transmission of virtual currency. If you are located in the State of Alaska and have a complaint, please first contact Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or If you have a question or complaint, please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or hello@unchained.com. For Alaska Residents Only: If your issue is unresolved by Unchained Trading, LLC (tel: 844-486-2424), please submit formal complaints with the State of Alaska, Division of Banking & Securities. Formal complaints must be in writing, please download the form here: Complaint Form Submit a formal complaint form with supporting documents via one of the following: 1. Fax: 1-907-465-1230 2. Email: msb_licensing@alaska.gov 3. Mail: Division of Banking & Securities, PO Box 110807 Juneau, AK 99811-0807 If you are an Alaskan resident and have questions regarding formal complaints, please email the Division of Banking & Securities at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One. |
| California | Loans made or arranged are originated per applicable state law. California loans are made or arranged pursuant to a California Financing Law License. |
| Florida | If you have a question or complaint, please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or hello@unchained.com. Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Unchained Trading, LLC at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (850) 487-9687 (toll free). |
| Illinois | Illinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about Unchained Trading, LLC at (888) 473-4858 (toll free). |
| Maryland | Maryland Commissioner of Financial Regulation The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Unchained Trading, LLC, NMLS ID # 2273761 at: Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, Maryland 21202 Attention: Consumer Services Unit Toll Free at (888) 784-0136 Consumer Complaint Form |
| Minnesota | For assistance, please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), hello@unchained.com. Always be on the lookout for fraud. Please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662 Austin, TX 78767, +1 (844) 486-2424, hello@unchained.com to report fraud or suspected fraud. |
| Washington | If you have a complaint, first contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or hello@unchained.com. If you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods: Department of Financial Institutions Division of Consumer Services P.O. Box 41200 Olympia, Washington 98504-1200 Online: File Complaint Mail or fax: Download Complaint Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334) TDD: (360) 664-8126 Fax: (360) 596-3868 Email: CSEnforceComplaints@dfi.wa.gov |
