Please note that this license does not cover the transmission of virtual currency. If you are located in the State of Alaska and have a complaint, please first contact Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or If you have a question or complaint, please contact the consumer assistance division of Unchained Trading, LLC at PO Box 662, Austin, TX 78767, (844) 486-2424 (toll free), or
hello@unchained.com.
For Alaska Residents Only:
If your issue is unresolved by Unchained Trading, LLC (tel: 844-486-2424), please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Formal complaints must be in writing, please download the form here:
Complaint FormSubmit a formal complaint form with supporting documents via one of the following:
1. Fax: 1-907-465-1230
2. Email: msb_licensing@alaska.gov
3. Mail: Division of Banking & Securities, PO Box 110807 Juneau, AK 99811-0807
If you are an Alaskan resident and have questions regarding formal complaints, please email the Division of Banking & Securities at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.