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As we continue on our mission to provide clients with the most secure and collaborative bitcoin custody platform, we are thrilled to announce the release of our enhanced Unchained experience. This represents the culmination of months of thoughtful design and development, aimed at solving key pain points our clients have experienced while navigating our platform.
From our conversations with clients, we identified several frustrations that were impacting their experience:
At the heart of our solution is a new unified approach that balances global and account-specific information. Critical elements like your accounts, total bitcoin holdings and keys are always accessible from a central location, while maintaining the ability to seamlessly drill down into the specific details of each account type when you need to.
One of the most consistent requests from our clients has finally become reality – a comprehensive view of your entire portfolio across all account types. The new global dashboard brings together your Personal, IRA, Business, and Trust accounts into a single, intuitive interface. You can now instantly see your total portfolio value, click into detailed breakdowns by account type, and quickly navigate to keys, vaults, and cash balances across your portfolio. We've even included customizable display options that let you control which accounts are included in your total balance calculation, giving you the flexibility to view your assets exactly how you want to see them.
Our navigation has been rebuilt from the ground up. The new interface features intuitive color coding and visual cues that ensure you always know which account you're viewing. Switching between accounts now requires just a single click, with your most important information always accessible regardless of where you are in the platform. We've introduced a context-aware tabbed interface that automatically adjusts to show the most relevant information for each account type, while keeping shared resources like keys and settings consistently accessible. This thoughtful organization means less time spent navigating and more time focused on managing your bitcoin.
Key management is now much simpler as well. Keys are now managed at a global level, allowing you to add a key once and use it across all your accounts. Our new "Account Availability" controls give you the power to decide exactly which accounts can access each key, putting you in complete control of your security setup. This eliminates the need to repeatedly upload the same keys. All your keys are now visible in a single view that clearly indicates where each key is being used, making it easier than ever to manage.
New account setup is now simpler than ever, featuring clear, actionable checklists that guide you through exactly what needs to be completed and what's recommended next. We’ve also removed many points of friction from the initial account creation flows so that you can jump into what Unchained has to offer without the need to make critical purchasing decisions right away.
This enhanced experience is just the beginning. As we continue to build the most secure and user-centric collaborative custody platform, your feedback remains essential. Every improvement we make is guided by the needs of our clients.
We’d love to hear what you think. Whether you’re exploring the new global dashboard, managing keys more efficiently, or onboarding with ease, your insights help shape what comes next.
Have questions or ideas? Drop us a line.
